ATLANTA – Today on the Small Business Spotlight, we take a look at PIRTEK, a company dedicated to the maintenance and repair of the hydraulic systems on large equipment. Learn more about the services they provide in the Atlanta market.
How it started: PIRTEK started in Australia back in the 80’s to service large mining equipment and prevent down time as a result of leaking hydraulic hoses. It grew from there into a franchise model, where it began in the United States in 1998.
PIRTEK entered the Atlanta market in 2004 to fill an under-served industry need: expert hose service with speed and accuracy. There are three other owners in the Atlanta market, and we all work together to take care of our customers.
We’re unique in that we’re independent local business owners with the support of a global franchisor. That said, we stay hyper-focused on the local area in which we serve because we know that what we do has a direct impact on our local communities. We support, and are involved with, many local organizations to better connect our customers with opportunities to grow.
We service construction equipment, heavy duty trucks, industrial equipment, etc. Any hose application for mobile and industrial equipment usually requires our service. We essentially “rescue” our customers when their machines spring a leak. We’re kind of like “machine ER doctors” that stop the bleeding and get machines back up and running quickly.
We provide one hour ETA on your site; 24 hours a day, seven days a week (holidays included)! Our vans are fully stocked so we can provide repairs in one stop. Our technicians will stop at nothing to fix a leak; we go the extra mile to access, remove and replace leaking hoses so that customers get back up and running quickly. With a fleet of nearly 30 mobile work vans, we provide can fast and efficient mobile hose service throughout North Georgia and Macon
We have seven stores / shops located in the Atlanta area (and growing!) located in: Alpharetta, Cartersville, Gainesville, Lawrenceville, Marietta, Norcross (Where we just celebrated our 20th anniversary!), and Red Oak (airport area).
At the end of the day, we’re THE experts in hoses. We value:
- Tenacity: We stay on track, and we don’t quit until the job is done right.
- Harmony: We respect our customers, employees and community in which we work and live.
- Honesty: We do what we say we’re going to do, and we aim to do it better than anyone else.
- Proficiency: We master our craft, and hold ourselves accountable to the results.
- Altruism: We take ownership of our customer’s problems, and solve them safely and completely.
People can find us at www.pirtekusa.com/atlanta, or by simply calling our main branch in Norcross at 770-209-9494